“I’ve been working with Hilary & TeamDNL for over 5 years now and they’ve worked with us on a variety of projects – from Salesforce migrations to web development support, to custom enhancements. I am very happy with their work and their team has really become an extension of our own. I look forward to working with DNL on several of our upcoming projects!”
Bethany Gibbs, Platform Manager at World Help
Project Overview
World Help is a nonprofit organization dedicated to fighting global poverty and providing humanitarian aid to vulnerable communities worldwide. They focus on initiatives such as education, clean water access, healthcare, and disaster relief, empowering individuals and families to achieve lasting change.
As the Salesforce and Luminate Online Agency of Record for World Help, we are a trusted partner providing strategic technology support to advance their mission. We have guided World Help through a seamless migration from their legacy system to Salesforce, ensuring a smooth transition with data integrity and minimal disruption. Beyond migration, we provide ongoing Salesforce strategy, support, and optimization to align with their evolving needs.
Additionally, we have offered offer web development support where needed, creating user-friendly, mission-focused web experiences that strengthen their online presence and connection with donors and partners. Our partnership combines technical expertise, strategic guidance, and hands-on support to empower World Help with reliable, efficient systems—allowing them to focus on their important work.
Our Process
Our project managers and certified Salesforce consultants hold weekly meetings with clients to prioritize work, address immediate needs, and ensure progress on key initiatives. These collaborative sessions focus on actionable goals, fostering efficient decision-making and timely execution.
Additionally, we provide hands-on training during these meetings to ensure clients can effectively use and maintain their systems from the outset.
Child Sponsorship
Custom objects and flows track active children available for sponsorship, allowing donors better transparency for who they are supporting.
Automation Flows
With their unique cart checkout, World Help can now successfully track exactly what is motivating their donors to give.
Integration of Systems
TeamDNL assists World Help with data import and transformation from various systems through Omatic and Dataloader.
Custom Reporting & Receipting
Using Asana, World Help can provide personalized weekly, monthly and annual receipts to donors with a few clicks.
Web Development Consulting
DNL provides API guidance and custom web development to the World Help allowing them to allocate hours and resources efficiently.
Why Long Term Client Relationships Matter
- Deep Institutional Knowledge
- TeamDNL becomes intimately familiar with the organization’s culture, objectives, and audience, allowing us to become a trusted extension of your internal team.
- Expertise Across Multiple Areas
- Certified in Blackbaud tools, Salesforce, and more, offering a one-stop shop for organizational needs. This avoids duplication of efforts and gains efficiency in workflow.
- Efficiency & Faster Execution
- Long-term relationships reduce on-boarding costs. With established workflows and clear communication, projects move more quickly from conception to execution.
